The fundamental consideration when looking for a building contractor is one with a reputable track record in good service delivery. When we refer to what this service delivery system entails, it is a combination of high-quality planning and workmanship, with a detailed adherence to the client’s requirements, resulting in great customer experience. So, how do you go about finding a reputable builder in your area with a satisfactory delivery record? Urban Habitat Property Developers offers these industry tips:


  1. Word of mouth

There is no doubt that this form of referral is the best. Talk to friends, family, or colleagues about builders they may have used before. Getting recommendations from previous clients is good indication of a building contractor’s work ethic. If you have used an architect, they could also suggest their preferred building contractors, from their experience on previous projects.


  1. Directory websites

Directory-type websites provide listings of tradespeople, that could help you find builders and general contractors, servicing your area. These directories serve the interests of its members in the building and affiliated trade industries, where their members are registered within their jurisdiction or servicing area. Once you’ve contacted a builder, be sure to meet with them in person to get a sense of their knowledge and skills. Ask for trade references should you consider going ahead with their services.


  1. Internet search

Finding a reputable building contractor on the internet can be a daunting task. Anyone can get a fancy website designed and claim they are professional builders. With all the search results appearing on Google, having to wade through each site can be time-consuming. The risk of many of these companies being “cowboy builders” is very real, so here are some points to consider as to whether you should give them a “thumbs up” or down:

  • Test the waters at the initial contact. If the communication appears to be professionally carried out, then make an appointment for them to visit the site.
  • If all appointments are kept timeously, particularly when the builder has committed to those times, then it shows a genuine interest in the job.
  • If their knowledge and expertise seem legitimate, especially when explaining the technical framework of the job, then it’s a sign that all communication during the project will be open and honest. Remember, good communication from both sides is imperative for any building project to succeed!
  • If the quoted rates are fairly-priced, then you have most likely found a building partner you can depend on and is not out for profits only.

But always trust your gut!

Beware of ‘Too Good to Be True’ quotes – the last thing you want is a builder who needs to cut corners to make a profit.

Always get a minimum of three quotes from your preferred builders, if you want to be sure you’re getting a good deal. Don’t ever assume that the cheapest is the best choice.


For more information on this topic, please contact the Urban Habitat Property Development team on +27 71 681 6433

Urban Habitat is a property development company and building contractor focusing on new builds, additions, and renovations in the residential, light industrial and commercial sectors.